Home windows: Microsoft probes into Home windows challenge that’s renaming printers: How its affecting customers
Microsoft’s PC working programs — Home windows 10 and Home windows 11 are going through a brand new downside. The working programs are randomly renaming printers to HP LaserJet ones. The tech large famous that the issue is affecting each Home windows 10 and Home windows 11 units working the 22H2 replace.
How this challenge is affecting customers
As a consequence of this downside, printers related to Home windows units are robotically putting in the HP Good app and are being renamed even when they’re not HPones.The tech large has confirmed that it has already began investigating the problem.
Microsoft claims that the issue isn’t brought on by an HP replace and the corporate means that it is a Home windows challenge as an alternative. Nevertheless, this challenge just isn’t inflicting printers to cease printing. Home windows 10 / 11 customers are in a position to proceed printing, but when customers try to double-click on a printer, they may obtain a “No duties can be found for this web page” error message.
How this challenge is affecting customers
As a consequence of this downside, printers related to Home windows units are robotically putting in the HP Good app and are being renamed even when they’re not HPones.The tech large has confirmed that it has already began investigating the problem.
Microsoft claims that the issue isn’t brought on by an HP replace and the corporate means that it is a Home windows challenge as an alternative. Nevertheless, this challenge just isn’t inflicting printers to cease printing. Home windows 10 / 11 customers are in a position to proceed printing, but when customers try to double-click on a printer, they may obtain a “No duties can be found for this web page” error message.
In a help notice, Microsoft says: “Some points associated to printer configurations are being noticed on Home windows units which have entry to the Microsoft Retailer. Microsoft is investigating this challenge and coordinating with companions on an answer. Printers are renamed as HP printers no matter their producer. Most are being named because the HP LaserJet M101-M106 mannequin. Printer icons may additionally be modified.”
Printers that aren’t getting affected
There are some non permanent workarounds and settings will be enabled to cease the automated renaming of printers. For instance, if an IT admin has blocked using the Microsoft Retailer, printers aren’t being renamed. In such instances, the HP Good app can be not being put in robotically.
Nevertheless, it is necessary to notice that this isn’t the primary time Home windows and printers are going through points with one another. In March 2021, a Home windows replace triggered some printers to point out a blue display screen on PCs. Microsoft was in a position to rapidly resolve the problem.
A number of months later, an unpatched vital flaw appeared within the Home windows Print Spooler service. The repair for that safety downside made some printers cease working altogether. The repair for this newest renaming challenge is anticipated to be quite a bit easier.